GENERAL
- Where are you located?
- Urban Club Style operate as an online store only.
- Where do my products came from?
- We currently have warehouse/shipping facilities in Austria,France,Canada,United States & China.
SIZING
- How does sizing work?
- All products are in Standard US/EU sizing and have charts available.Please use these charts to determinate your best fit.
- How do the size charts work?
- Size Charts should be avaible on all items.All size charts are in CM. Please allow for 1-3cm error as most items are measured by hand
- Where do you ship to?
- Everywhere! We proudly ship worldwide for FREE(on orders over $30).
- How long is order processing?
- We generally take 1-3 business days to process our orders and co-ordinate with our warehouse and shipping departments
- What is the estimated time delivery?
- The estimated time for delivery is between 5-20 days ,it depends on your location
- Customs
- Due to the global nature of our business we are not responsible for any customs fees once items have shipped.By purchasing our products,you agree that one or more packages sent to you may require fees when they arrive to your country.
- How do i track my order?
- We offer you the ability to track your order right throungh our site.Please check our FAQ's from our live chat!
- Return/Exchanges Policy
- Please see our policy here